Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
6681
-
LatestTicket
-
-
CreatedAt
-
6/22/2021 1:09:23 PM
-
UpdatedAt
-
3/28/2022 7:23:36 AM
-
Subject
-
late termination
-
Description
-
late termination<br><b>Journal Number</b>: [880210]<div><br><div><b>RESPONSE QRC</b> :QUERY RESOLVED</div><div><br><div><b>RESPONSE QRC</b>: LATE TERMINATION ,JOURNAL{880210} AUTHORISED.</div><div><br></div></div></div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
5801
-
OpenedBy
-
-
AssignedTo
-
13
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
107
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-22T13:08:31.594Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-08-15T08:57:32.032Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-30T10:59:41.274Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T09:00:08.111Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:15:04.428Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
122
-
CreatedBy1
-
-
UpdatedBy1
-
230
-
ResolvedAt
-
3/28/2022 7:23:36 AM
-
Thread
-
-
ResolvedBy
-
13
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
230