Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Not Set True False
Customer
6676
LatestTicket
CreatedAt
6/22/2021 12:47:16 PM
UpdatedAt
6/1/2022 9:37:37 AM
Subject
be charged in error
Description
BE chsrged in error<div><br></div><div>2021/07/14 - Requested removal/installation report for meters from Wayne Beckman<br></div><div>journal captured</div><br/><b>Journal Number</b>: [051433]
Priority
Disposition
24
ConversationType
3
Parent
Account
5796
OpenedBy
AssignedTo
Region
2
Department
23
QueryType
2
SubQueryType
103
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-22T12:46:24.963Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-14T13:49:55.043Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-10-30T10:11:07.910Z"}]
CreatedBy
UpdatedBy
Category
2
Subcategory
103
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12