Details
Conversation
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EscalationLevel
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0
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LatestCall
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-
LatestChat
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-
LatestSms
-
-
LatestEmail
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-
LatestFax
-
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Campaign
-
-
IsOpen
-
-
Customer
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673
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LatestTicket
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CreatedAt
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10/20/2020 7:23:13 AM
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UpdatedAt
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6/13/2021 10:50:37 AM
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Subject
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water
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Description
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Readings taken 19/10 - 1025 7016
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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937
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OpenedBy
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39
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AssignedTo
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39
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:49:03.251Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:49:46.753Z"}]
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CreatedBy
-
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UpdatedBy
-
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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6/13/2021 10:50:37 AM
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Thread
-
-
ResolvedBy
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39
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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39
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Updator
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12