Details

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EscalationLevel
LatestCall
LatestChat
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IsOpen
Customer
6651
LatestTicket
CreatedAt
6/22/2021 10:31:50 AM
UpdatedAt
3/12/2023 9:33:41 AM
Subject
Water query
Description
Water query - Consumer&nbsp;<span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">reported a leaking water meter on the 09.11.2020 .</span><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA">reference number is 720242. 6 Month policy period of 2022</span><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-ZA;mso-bidi-language:AR-SA"><br></span></div>
Priority
Disposition
23
ConversationType
3
Parent
Account
5773
OpenedBy
AssignedTo
6
Region
2
Department
26
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-22T10:31:51.872Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14