Details
Conversation
EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
6640
LatestTicket
CreatedAt
6/22/2021 9:19:37 AM
UpdatedAt
3/12/2023 8:55:34 AM
Subject
WATER QUERY WITH PLUMBER LETTER
Description
WATER QUERY WITH PLUMBERS LETTER<div>to monitor consumption , account protected.</div><div><b><u>QRC: Plumbers letter received</u></b> ,indigent debtor cant afford as yet to fix the other leak as the account is more than R80000.00. Debt write off</div>
Priority
Disposition
30
ConversationType
3
Parent
Account
5763
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-22T09:18:46.339Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-08-14T09:09:42.782Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T07:07:41.703Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-27T07:27:38.206Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
14