Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6635

LatestTicket

CreatedAt

6/22/2021 8:52:49 AM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

Electricity query

Description

Electricity query - Add service - consumer is not being billed for electricity.<div><br></div><div><span style="font-family: Calibri, sans-serif; font-size: 16px;">2021/07/16 - Requested installation/removal certificate from Wayne Beckmann</span><br></div>

Priority

Disposition

ConversationType

3

Parent

Account

5758

OpenedBy

AssignedTo

Region

3

Department

23

QueryType

2

SubQueryType

58

Escalation

EscalationCron

History

[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-22T08:52:51.562Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-16T12:38:51.842Z"}]

CreatedBy

UpdatedBy

Category

2

Subcategory

58

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

5