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6623
LatestTicket
CreatedAt
6/22/2021 8:09:59 AM
UpdatedAt
4/12/2022 9:47:18 AM
Subject
plumbers letter submitted
Description
plumbers letter submitted&nbsp;<div>Leak credit adjustment done for 201708-202010 av 32kl</div><br/><b>Journal Amount</b>: [128679.40]
Priority
Disposition
27
ConversationType
3
Parent
Account
5746
OpenedBy
AssignedTo
10
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
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History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
4/12/2022 9:47:18 AM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
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2