Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6611
LatestTicket
CreatedAt
6/22/2021 7:34:36 AM
UpdatedAt
11/14/2022 1:36:33 PM
Subject
Water query
Description
Water query -- two meters billed on this property <div><br></div><div>QRC RESPONSE: Query Closed</div><div>Meter change processed March 2021</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5734
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-22T07:34:37.761Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/14/2022 1:36:32 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3