Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
6592
LatestTicket
CreatedAt
6/21/2021 1:28:59 PM
UpdatedAt
3/11/2022 8:22:27 AM
Subject
leak in meter fixed
Description
journal captured refer to ref number 22517
Priority
Disposition
27
ConversationType
3
Parent
Account
5715
OpenedBy
AssignedTo
75
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-21T13:29:46.629Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-16T12:54:08.669Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-16T12:56:21.782Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-11T08:22:27.603Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
12
ResolvedAt
3/11/2022 8:22:27 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
12