Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 6590
LatestTicket
CreatedAt: 6/21/2021 1:20:10 PM
UpdatedAt: 11/5/2021 8:04:44 AM
Subject: late termination
Description: Late termination 201708-202102<br><b>Journal Number</b>: [342057]<div><br></div><div><b>RESPONSE QRC</b>:LATE TERMINATION ,JOURNAL{342057} AUTHORISED.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 5713
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 6
SubQueryType: 59
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-21T13:19:19.512Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T08:31:02.295Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-05T08:03:18.790Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 230
ResolvedAt: 11/5/2021 8:04:44 AM
Thread
ResolvedBy: 172
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230