Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6576

LatestTicket

CreatedAt

6/21/2021 12:21:24 PM

UpdatedAt

11/21/2022 9:27:43 AM

Subject

Six months policy and Interest reversal

Description

Six Months policy and interest reversal&nbsp; - 2017/07<br><br><div><br></div><div>QRC RESPONSE:</div><div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><div><br></div><div>[18161]</div>

Priority

Disposition

24

ConversationType

3

Parent

Account

5699

OpenedBy

AssignedTo

5

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-21T12:20:33.982Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

139972

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

15