Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6560

LatestTicket

CreatedAt

6/21/2021 10:37:00 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

account over read

Description

100% credit passed<br/><b>Journal Number</b>: [854632]<br/><b>Journal Amount</b>: [-R15,290.85]

Priority

Disposition

27

ConversationType

3

Parent

Account

5683

OpenedBy

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

49

Escalation

EscalationCron

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-06-21T10:38:56.192Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-21T14:17:00.744Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

49

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

3