Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6558
LatestTicket
CreatedAt
6/21/2021 10:33:17 AM
UpdatedAt
11/5/2022 10:08:43 AM
Subject
Water query
Description
Consumption decreased ,To contact consumer.<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Resolved 2020/02 with a leak rebate. Consumption on new meter averaging above 23kl</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5680
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-21T10:32:26.987Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/5/2022 10:08:43 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3