Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6546
LatestTicket
CreatedAt
6/21/2021 9:26:20 AM
UpdatedAt
7/21/2021 12:52:55 PM
Subject
no valid query details submitted
Description
<span lang="EN-US" style="font-size:11.0pt;font-family: &quot;Calibri&quot;,sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font: minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language: AR-SA">no valid query details submitted</span><br>
Priority
Disposition
27
ConversationType
3
Parent
Account
5665
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"13","un":"unathig","dt":"2021-06-21T09:26:22.055Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T10:02:05.716Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:53:11.558Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
7/21/2021 12:52:55 PM
Thread
ResolvedBy
17
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14