Details

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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
6538
LatestTicket
CreatedAt
6/21/2021 9:02:29 AM
UpdatedAt
11/18/2022 9:09:49 AM
Subject
Water query
Description
Water query - high consumption<div><br></div><div>QRC RESPONSE: Query Closed due to insufficient information</div><div>Consumer to log a new query and provide details as to which period is under query and upload signed copies of plumbers letter stating what was repaired with date of repairs (if any leaks were repaired)</div><div>Account attracted stage 3 punitive tariffs on consumption that exceeded 20+kl during the restriction period (2020 -2022)</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5653
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-21T09:01:39.161Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/18/2022 9:09:49 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3