Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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656
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LatestTicket
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CreatedAt
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10/12/2020 12:45:11 PM
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UpdatedAt
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11/13/2021 8:57:29 AM
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Subject
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Water
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Description
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<b>Investigate and evaluate Six month Policy-Period 201710-202108</b><div><b>Journal Done</b></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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922
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OpenedBy
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33
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AssignedTo
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33
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-10-07T11:53:22.338Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-13T10:50:20.241Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T08:56:16.016Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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11/13/2021 8:57:29 AM
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Thread
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ResolvedBy
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33
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WasCreatedByCustomer
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HasIvrcall
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Creator
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33
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Updator
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17