Details
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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Not Set True False
Customer
6517
LatestTicket
CreatedAt
6/21/2021 8:15:57 AM
UpdatedAt
3/14/2023 7:58:54 AM
Subject
WATER /LEAK PLUMBERS LETTER ATTACHED
Description
WATER /LEAK PLUMBERS LETTER ATTACHED<div>to monitor consumption, account protected till 20210911</div><div><b>Response QRC :Plumber's letter received</b>.Phone consumer will submitt a plumber letter 14-03-2023</div>
Priority
Disposition
22
ConversationType
3
Parent
Account
5637
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
230
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
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Updator
14