Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6512
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LatestTicket
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CreatedAt
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6/21/2021 7:52:27 AM
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UpdatedAt
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7/21/2021 12:52:10 PM
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Subject
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no valid query details submitted
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Description
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<span lang="EN-US" style="font-size:11.0pt;font-family:
"Calibri",sans-serif;mso-fareast-font-family:Calibri;mso-fareast-theme-font:
minor-latin;mso-ansi-language:EN-US;mso-fareast-language:EN-ZA;mso-bidi-language:
AR-SA">no valid query details submitted</span><br>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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OpenedBy
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AssignedTo
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13
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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44
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-06-21T07:54:11.415Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-13T10:03:17.065Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:52:27.049Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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44
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/21/2021 12:52:10 PM
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Thread
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ResolvedBy
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13
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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14