Details

Conversation


EscalationLevel
LatestCall
426487
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6502
LatestTicket
CreatedAt
6/21/2021 7:28:30 AM
UpdatedAt
6/21/2021 7:28:30 AM
Subject
IVR call:$265
Description
Received call for $959 for account 10410951
Priority
Disposition
ConversationType
Parent
Account
5618
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/21/2021 7:28:30 AM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator