Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6344

LatestTicket

CreatedAt

6/21/2021 7:00:48 AM

UpdatedAt

6/9/2022 1:05:11 PM

Subject

SEWERAGE QUERY

Description

SEWERAGE QUERY<div><br></div><div>ADD DOMESTIC SEWERAGE CHARGE</div><div><br></div><div>REQUESTED SERVICE TO BE ADDED BY BILLING</div>

Priority

Disposition

23

ConversationType

3

Parent

Account

5463

OpenedBy

AssignedTo

Region

2

Department

1

QueryType

93

SubQueryType

58

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-21T06:59:58.404Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-11T07:34:58.528Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2022-05-11T07:35:13.058Z"}]

CreatedBy

UpdatedBy

Category

93

Subcategory

117

CreatedBy1

UpdatedBy1

5

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

5