Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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LatestSms
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-
LatestEmail
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LatestFax
-
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Campaign
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-
IsOpen
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-
Customer
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647
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LatestTicket
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CreatedAt
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10/7/2020 2:49:02 PM
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UpdatedAt
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2/24/2022 10:34:50 AM
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Subject
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Log Query
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Description
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REVERSAL OF DUPLICATE RATES ADJUSTMENT DONE
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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896
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OpenedBy
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26
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AssignedTo
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26
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T10:06:48.430Z"}]
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CreatedBy
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UpdatedBy
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Category
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8
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Subcategory
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62
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CreatedBy1
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UpdatedBy1
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11
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ResolvedAt
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2/24/2022 10:34:50 AM
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Thread
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ResolvedBy
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26
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WasCreatedByCustomer
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-
HasIvrcall
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-
Creator
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26
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Updator
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11