Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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646
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LatestTicket
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CreatedAt
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10/7/2020 9:06:39 AM
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UpdatedAt
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3/28/2022 6:35:04 AM
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Subject
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METER CHANGED
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Description
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SENT TO BILLING
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Priority
-
-
Disposition
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27
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ConversationType
-
3
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Parent
-
-
Account
-
895
-
OpenedBy
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5
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AssignedTo
-
5
-
Region
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2
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Department
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23
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QueryType
-
1
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SubQueryType
-
67
-
Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-04T12:56:28.581Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T09:27:32.071Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
11
-
ResolvedAt
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3/28/2022 6:35:04 AM
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Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
5
-
Updator
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11