Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6440
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LatestTicket
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CreatedAt
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6/18/2021 10:50:34 AM
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UpdatedAt
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5/16/2022 1:58:11 PM
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Subject
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Six Months policy
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Description
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Kindly assess a six months policy for the period 201707-202008<br/><b>Journal Number</b>: [BJ71127658]<br/><b>Journal Amount</b>: [-R13,966.77]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5558
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OpenedBy
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AssignedTo
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75
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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95
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T10:50:36.746Z"},{"op":"R","uid":"15","un":"chumab","dt":"2021-09-22T12:13:12.291Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-16T13:57:13.611Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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3
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ResolvedAt
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5/16/2022 1:58:11 PM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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3