Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

4129

LatestTicket

CreatedAt

6/18/2021 10:03:42 AM

UpdatedAt

4/12/2022 9:47:18 AM

Subject

SIX MONTHS POLICY

Description

SIX MONTHS POLICY ADJUSTED<br/><b>Journal Number</b>: [BJ71843579]<br/><b>Journal Amount</b>: [136193.16]

Priority

Disposition

27

ConversationType

3

Parent

Account

3505

OpenedBy

AssignedTo

10

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"15","un":"chumab","dt":"2021-06-18T10:02:54.018Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-30T13:10:39.632Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

4/12/2022 9:47:18 AM

Thread

ResolvedBy

10

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2