Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
6420
LatestTicket
CreatedAt
6/18/2021 9:37:08 AM
UpdatedAt
5/27/2022 12:37:53 PM
Subject
High consumption
Description
Kindly assess a high water consumption&nbsp;<div><br></div><div>Account affected with punitive tariffs and explanation sent 05/11/2020.</div><div>Consumer to check for leaks or submit signed copy of plumbers letter if any leaks were repaired</div><div><br></div><div>Query Resolved</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5537
OpenedBy
AssignedTo
132
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"172","un":"sesonad","dt":"2021-06-18T09:37:10.319Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T10:27:30.428Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
5/27/2022 12:34:46 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3