Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6411
LatestTicket
CreatedAt
6/18/2021 9:01:21 AM
UpdatedAt
7/3/2022 9:45:23 AM
Subject
Log Query
Description
Late termination : Previous - 10013769 to new Owner - 10248730<div>old account terminated ,new account charging all the services.<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5531
OpenedBy
AssignedTo
7
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"39","un":"tembekas","dt":"2021-06-18T09:00:33.290Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:52:53.425Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-14T13:07:28.963Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:37:40.881Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
107
CreatedBy1
UpdatedBy1
ResolvedAt
7/3/2022 9:45:11 AM
Thread
ResolvedBy
12
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
12