Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6405
LatestTicket
CreatedAt
6/18/2021 8:15:45 AM
UpdatedAt
11/18/2022 9:13:04 AM
Subject
WATER QUERY
Description
<span style="background-color: rgb(255, 255, 255);">Same consumption for three years to contact consumer for more detail.</span><div><span style="background-color: rgb(255, 255, 255);"><br></span></div><div><span style="background-color: rgb(255, 255, 255);">QRC RESPONSE: Query Closed due to insufficient information</span></div><div><span style="background-color: rgb(255, 255, 255);">No identifiable query. Account attracted stage 3 punitive tariffs during the restriction period (2020-2022)</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5524
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-18T08:14:57.212Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/18/2022 9:13:03 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3