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6402
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CreatedAt
6/18/2021 8:04:05 AM
UpdatedAt
5/30/2022 1:58:43 PM
Subject
WATER QUERY
Description
WATER QUERY<div>6 months policy journal done for 20210427 period.</div><br/><b>Journal Number</b>: [051390]<br/><b>Journal Amount</b>: [-R22,605.25]
Priority
Disposition
27
ConversationType
3
Parent
Account
5522
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
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History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-18T08:03:16.503Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2022-02-27T08:10:04.448Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2022-05-15T09:16:10.145Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
6
ResolvedAt
5/30/2022 1:58:38 PM
Thread
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3
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3