Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

1592

LatestTicket

CreatedAt

6/18/2021 7:41:16 AM

UpdatedAt

8/26/2021 11:49:14 AM

Subject

H/C

Description

HIGH CONSUMPTION/INCORRECT READING - 2021-05-14<div><br></div><div>2021-08-26 - Billing to spread consumption on account. Meter was not read.</div>

Priority

Disposition

30

ConversationType

3

Parent

Account

1550

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"5","un":"ivanh","dt":"2021-06-18T07:41:18.049Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-08-26T11:45:17.605Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

5