Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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637
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LatestTicket
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CreatedAt
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10/5/2020 10:51:58 AM
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UpdatedAt
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3/2/2022 7:53:56 AM
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Subject
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Log Query
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Description
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Priority
-
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Disposition
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4
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ConversationType
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2
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Parent
-
-
Account
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878
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OpenedBy
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34
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AssignedTo
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34
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Region
-
-
Department
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QueryType
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77
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SubQueryType
-
-
Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:51:40.123Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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77
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Subcategory
-
-
CreatedBy1
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-
UpdatedBy1
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ResolvedAt
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3/2/2022 7:53:56 AM
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Thread
-
-
ResolvedBy
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34
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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34
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Updator
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4