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CreatedAt
10/5/2020 6:39:26 AM
UpdatedAt
2/23/2023 8:17:10 AM
Subject
Log Query
Description
2021/07/14 - Requested removal/installation report for meters from Wayne Beckman<div><br></div><div>QRC Response - meter was removed 2020/ 11 and resulted in account with a credit balance.</div><div>Account is in order and query is resolved.&nbsp;</div>
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[{"op":"R","uid":"5","un":"ivanh","dt":"2021-07-14T13:21:03.068Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-10-27T08:10:08.974Z"}]
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ResolvedAt
2/23/2023 8:17:09 AM
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143064
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HasIvrcall
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