Details

Conversation


EscalationLevel
0
LatestCall
153551
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
624
LatestTicket
CreatedAt
10/2/2020 12:36:57 PM
UpdatedAt
3/2/2022 8:22:38 AM
Subject
indigent reversed
Description
indigent subsidy reversed. consumer reapplied and the subsidy was reinstated. Debt was written off in June 2021. query resolved.
Priority
Disposition
27
ConversationType
3
Parent
Account
865
OpenedBy
37
AssignedTo
37
Region
3
Department
23
QueryType
13
SubQueryType
76
Escalation
EscalationCron
History
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T09:47:20.519Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-05T18:29:10.779Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:37:09.386Z"}]
CreatedBy
UpdatedBy
Category
13
Subcategory
76
CreatedBy1
UpdatedBy1
ResolvedAt
3/2/2022 8:22:38 AM
Thread
ResolvedBy
37
WasCreatedByCustomer
HasIvrcall
Creator
37
Updator
2