Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6296
LatestTicket
CreatedAt
6/15/2021 1:50:24 PM
UpdatedAt
11/19/2022 11:59:05 AM
Subject
WATER WORKS FIX THE LEAK
Description
WATER WORKS FIX THE LEAK BUT NO REPORT ON FRONT DESK SEND EMAIL TO MANDLA <div><br></div><div>QRC RESPONSE: Query closed due to insufficient information and no updates on reports since June 2021</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5419
OpenedBy
AssignedTo
5
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"4","un":"babalwam","dt":"2021-06-15T13:49:37.372Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-11T18:15:39.926Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-11T18:26:44.972Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/19/2022 11:59:05 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3