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EscalationLevel
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IsOpen
Customer
6288
LatestTicket
CreatedAt
6/15/2021 1:08:43 PM
UpdatedAt
11/8/2022 2:03:16 PM
Subject
water query
Description
high water consumption and double billed for water<div><br></div><div>QRC RESPONSE: Query Closed</div><div>Meters Changes updated March 2021 with interim reversals.&nbsp;</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5412
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
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History
[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-06-15T13:07:57.979Z"}]
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UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/8/2022 2:03:15 PM
Thread
ResolvedBy
3
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HasIvrcall
Creator
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3