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CreatedAt
6/15/2021 11:52:48 AM
UpdatedAt
5/5/2022 1:39:40 PM
Subject
WATER QUERY/LEAK
Description
WATER QUERY/LEAK<div>leak credit adjustment journal done&nbsp; 202005-202105, AV 7KL.</div><br/><b>Journal Number</b>: [051380]<br/><b>Journal Amount</b>: [-R24,878.20]
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5/5/2022 1:39:40 PM
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