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0
LatestCall
152795
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IsOpen
Customer
619
LatestTicket
CreatedAt
10/2/2020 7:11:28 AM
UpdatedAt
3/19/2022 7:23:02 AM
Subject
Log Query
Description
consumer logged high water consumption<div>Joiurnal Done</div><div><br></div><div><b>RESPONSE QRC</b>: Six month Policy ,Journal {071796}Authorized. Query resolved.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
858
OpenedBy
23
AssignedTo
23
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T10:42:25.206Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T13:21:57.949Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T07:32:04.268Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-19T07:23:02.820Z"}]
CreatedBy
UpdatedBy
Category
1
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101
CreatedBy1
UpdatedBy1
214
ResolvedAt
3/19/2022 7:23:02 AM
Thread
ResolvedBy
23
WasCreatedByCustomer
HasIvrcall
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23
Updator
214