Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
6249
-
LatestTicket
-
-
CreatedAt
-
6/15/2021 9:37:55 AM
-
UpdatedAt
-
3/28/2022 6:35:04 AM
-
Subject
-
Water query
-
Description
-
Water query - leak <div><b>Plumber's letter received</b>.</div>
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
5374
-
OpenedBy
-
-
AssignedTo
-
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-15T09:37:57.797Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-29T12:23:55.882Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
-
Thread
-
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
230