Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

6243

LatestTicket

CreatedAt

6/15/2021 9:06:48 AM

UpdatedAt

2/14/2022 7:35:26 AM

Subject

WATER QUERY

Description

WATER QUERY.<div><br></div><div>Journal processed and approved. Query resolved.</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

5366

OpenedBy

AssignedTo

12

Region

4

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

History

[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-15T09:06:03.917Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-06-15T09:06:54.942Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-14T07:34:30.323Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

111

CreatedBy1

UpdatedBy1

214

ResolvedAt

2/14/2022 7:35:26 AM

Thread

ResolvedBy

12

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

214