Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6239
LatestTicket
CreatedAt
6/15/2021 9:01:14 AM
UpdatedAt
10/29/2022 7:37:11 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div>Meter inspection requested by Vodacom as consumption increased since Smart Device - 19.06.2022<br></div><div><br></div><div>No feedback received. Meter inspection requested through Waterworks 29.10.2022</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
5365
OpenedBy
AssignedTo
Region
4
Department
1
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-15T09:00:29.650Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-06-15T09:01:19.292Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3