Details
Conversation
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EscalationLevel
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0
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LatestCall
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LatestChat
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-
LatestSms
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-
LatestEmail
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LatestFax
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Campaign
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-
IsOpen
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-
Customer
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615
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LatestTicket
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CreatedAt
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9/30/2020 3:49:47 PM
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UpdatedAt
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3/2/2022 7:53:56 AM
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Subject
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Log Query
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Description
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six months policy applied
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Priority
-
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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854
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OpenedBy
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34
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AssignedTo
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34
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:50:33.968Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:51:10.598Z"}]
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CreatedBy
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UpdatedBy
-
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Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/2/2022 7:53:56 AM
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Thread
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-
ResolvedBy
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34
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WasCreatedByCustomer
-
-
HasIvrcall
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-
Creator
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34
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Updator
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12