Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
6204
LatestTicket
CreatedAt
6/15/2021 7:33:50 AM
UpdatedAt
11/8/2022 2:22:24 PM
Subject
HIGH WATER CONSUMPTION PLUMBERS LETTER ATTACHED
Description
HIGH WATER CONSUMPTION PLUMBERS LETTER ATTACHED<div><br></div><div>QRC RESPONSE: Query Closed</div><div>No plumbers letter received, However there's no drop in consumption.</div><div>Consumer to re-assess premises for leaks and submit a new plumbers letter<br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
5332
OpenedBy
AssignedTo
12
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-06-15T07:33:05.572Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-23T08:18:15.660Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-11T19:49:19.942Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
11/8/2022 2:21:44 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
3