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CreatedAt
6/14/2021 1:07:22 PM
UpdatedAt
10/23/2022 11:42:41 AM
Subject
WATER QUERY
Description
Possible Leak consumer to check and submit a plumbers letter if any leak was fixed for further investigation.<div><br></div><div><b><u>QRC RESPONSE: </u></b>Water works report dated 2018/09/18 REF:643280 detected an internal leak, customer needs to submit plumbers invoice and log a new query, Query closed.</div>
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27
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3
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5287
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12
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2
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23
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1
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67
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[{"op":"R","uid":"18","un":"lindan","dt":"2021-06-14T13:07:59.309Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-11T18:30:27.439Z"}]
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1
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67
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ResolvedAt
10/23/2022 11:42:41 AM
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134517
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8
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