Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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6155
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LatestTicket
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CreatedAt
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6/14/2021 12:57:34 PM
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UpdatedAt
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8/16/2021 9:47:05 AM
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Subject
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Interest incorrectly charged
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Description
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Interest incorrectly charged, journal has been processed and is pending approval<br><b>Journal Number</b>: [842462]<div>journal approved</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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5285
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OpenedBy
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AssignedTo
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8
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Region
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2
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Department
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23
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QueryType
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12
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SubQueryType
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108
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-14T12:58:10.650Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T08:50:47.124Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-08-16T09:47:15.189Z"}]
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CreatedBy
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UpdatedBy
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Category
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12
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Subcategory
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108
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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8/16/2021 9:47:05 AM
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Thread
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ResolvedBy
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8
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230