Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
6141
-
LatestTicket
-
-
CreatedAt
-
6/14/2021 12:06:46 PM
-
UpdatedAt
-
6/21/2021 7:52:47 AM
-
Subject
-
Interest reversal
-
Description
-
<p class="MsoNormal">Please reverse the
interest on Electricity only.<o:p></o:p></p><br/><b>Journal Amount</b>: [-R6,410.60]
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
5272
-
OpenedBy
-
-
AssignedTo
-
4
-
Region
-
2
-
Department
-
23
-
QueryType
-
2
-
SubQueryType
-
50
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"173","un":"olgad","dt":"2021-06-14T12:07:22.629Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-18T07:41:41.513Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-21T07:51:40.523Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
2
-
Subcategory
-
50
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
6/21/2021 7:52:47 AM
-
Thread
-
-
ResolvedBy
-
4
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
3