Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
4306
-
LatestTicket
-
-
CreatedAt
-
6/14/2021 10:10:12 AM
-
UpdatedAt
-
7/20/2021 11:58:42 AM
-
Subject
-
CFO QUERY - SENT TO BILLING TO TRANSFER SERVICES
-
Description
-
CFO QUERY - DEBBIE EMAILED JAMIE TO FINALIZE ACCOUNT<div><br></div><div><table border="0" cellpadding="0" cellspacing="0" width="93" style="border-collapse:
collapse;width:70pt"><tbody><tr height="21" style="height:15.75pt">
<td height="21" class="xl66" width="93" style="height:15.75pt;width:70pt"><table border="0" cellpadding="0" cellspacing="0" width="176" style="border-collapse:
collapse;width:132pt"><tbody><tr height="21" style="height:15.75pt">
<td height="21" class="xl66" width="176" style="height:15.75pt;width:132pt">Account
has been finalized</td></tr></tbody></table></td></tr></tbody></table></div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3656
-
OpenedBy
-
-
AssignedTo
-
5
-
Region
-
2
-
Department
-
23
-
QueryType
-
6
-
SubQueryType
-
59
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-14T10:09:27.800Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-14T10:12:25.960Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-14T10:14:04.536Z"},{"op":"R","uid":"214","un":"nandiphan","dt":"2021-07-20T11:57:44.640Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
6
-
Subcategory
-
59
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
-
7/20/2021 11:58:42 AM
-
Thread
-
-
ResolvedBy
-
5
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
214