Details

Conversation

EscalationLevel
LatestCall
LatestChat
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LatestEmail
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Campaign
IsOpen
Customer
6074
LatestTicket
CreatedAt
6/14/2021 8:56:07 AM
UpdatedAt
10/22/2022 9:55:43 AM
Subject
Six Months policy
Description
Water query - high consumption&nbsp;<div><br></div><div><b><u>QRC RESPONSE:</u></b> The account does not qualify for a six months policy for 202003 billing period , six months policy for 201704 billing period is sent for assessment.<br><div><br></div></div>
Priority
Disposition
30
ConversationType
3
Parent
Account
5218
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-06-14T08:56:27.483Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
8