Details

Conversation


EscalationLevel
LatestCall
419949
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
6086
LatestTicket
CreatedAt
6/14/2021 8:51:41 AM
UpdatedAt
6/14/2021 8:52:13 AM
Subject
IVR call: statement
Description
Received call for statement for account 10079738 sent message: 302
Priority
Disposition
8
ConversationType
2
Parent
Account
5216
OpenedBy
AssignedTo
Region
Department
QueryType
79
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
6/14/2021 8:52:13 AM
Thread
116031
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator