Details

Conversation

EscalationLevel

0

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

590

LatestTicket

CreatedAt

9/21/2020 8:56:03 AM

UpdatedAt

4/12/2022 9:43:30 AM

Subject

leak repaired

Description

plumber's letter submitted<div>readings up-to-date<br></div><div><br></div><div>RESOLVED...</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

829

OpenedBy

7

AssignedTo

7

Region

3

Department

23

QueryType

1

SubQueryType

48

Escalation

EscalationCron

History

[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-15T09:15:09.736Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-14T07:17:55.930Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-11-13T07:18:55.363Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

11

ResolvedAt

4/12/2022 9:43:30 AM

Thread

ResolvedBy

7

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

7

Updator

11