WATER QUERY<div><b><u>QRC RESPONSE:</u></b> WATER AVERAGE IS ABOVE 21KL, THE ACCOUNT IS AFFECTED BY STAGE 3 PUNITIVE TARIFF.</div><div>ADVISE CUSTOMER TO CHECK FOR LEAKS ON THE PROPERTY.</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> The last report on water works system date 20210123 Ref: 767452 a smart meter change was done and no other operations on repairs done BCM side. The customer needs to log a new query and provide more information on possible leaks and if they had any plumbing repairs done log a new query and provide a plumbers report/affidavit. Query Closed</div><div><br></div><div><br></div>