Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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586
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LatestTicket
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CreatedAt
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9/20/2020 10:43:24 AM
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UpdatedAt
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3/2/2022 7:53:56 AM
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Subject
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Log Query
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Description
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sent to billing for split consumption
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Priority
-
-
Disposition
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27
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ConversationType
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3
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Parent
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-
Account
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825
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OpenedBy
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34
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AssignedTo
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34
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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-
EscalationCron
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-
History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T09:42:30.441Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T09:43:01.872Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
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67
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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3/2/2022 7:53:56 AM
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Thread
-
-
ResolvedBy
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34
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WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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34
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Updator
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12